
A common question asked by job seekers is: If I haven’t had the job before, how am I supposed to have the required experience? Many people interested in library work assume that they need previous library experience to apply to a library position. Although it’s true that some library jobs do require prior library experience, entry-level positions are often looking for skills you may already have or could develop through other relevant work.
Bookstores
A role in a bookstore can be a great stepping stone if you’re interested in library work. Bookstore experience often involves many of the same skills used in libraries, including:
- Reader’s advisory and book recommendations
- Shelving and organizing materials
- Interpersonal and communication skills
- Assisting people with transactions and locating items
Although the systems are different, working at the register of a bookstore shares similarities with operating a circulation desk in a library. Those are valuable experiences to highlight when applying for library positions.
Research
Experience gathering information and navigating resources can translate well to libraries, where staff often help patrons locate materials, use databases, and access information.
Research skills can be developed through experiences such as:
- Academic work
- Teaching
- Archives and museum work
- Journalism
- Genealogy projects
Event Planning or Outreach
Libraries regularly create displays and offer events, workshops, and activities for their communities. Experience planning events, leading activities, or connecting people with community resources can be a great way to build skills for this type of library work.
Think of opportunities you’ve had that may have involved:
- Camps and youth programs
- Arts or community events
- Volunteer coordination
- Nonprofit work
- Social media or marketing
The creativity and adaptability developed through these kinds of experiences can be especially valuable when working in a library.
Customer Service
Many library positions involve working closely with patrons every day. Whether it’s answering questions, explaining policies, solving problems, or assisting people with materials and services, customer service skills are constantly used in library environments.
These skills may include:
- Patience and professionalism
- Conflict resolution and de-escalation
- Working with diverse communities and needs
- Adapting communication styles
Experience in retail, food service, front desk work, education, tutoring, and other public-facing roles can help you develop the people skills to thrive in a library position.
Technology Support
Technology has become an important part of modern library services. In a library, you may find yourself assisting patrons with computers, printers, e-readers, email, digital resources, and other technology-related questions.
Experience working on a help desk, in a computer lab, or other technical customer service can develop your troubleshooting and problem-solving skills which will transfer well to library environments.
Taking the Next Step
The next time you sit down to edit your resume or apply to a library position, take a closer look at the experience you already have and how it connects to library work. Don’t sell yourself short. Make sure those strengths are reflected in your application. There is no single path into libraries, and you may be surprised to find that you already have the skills and experience to help open the door.
